If you have not received your order but tracking shows delivered please check your mailbox in addition to your front door. Our jerky deliveries are often put in mailboxes.
If it is not in your mailbox you may want to check with your neighbor to ensure the package wasn't mistakenly placed nearby. Occasionally, carriers leave a package at a door nearby in error.
If you're still unable to locate the package, contact us and provide your name, shipping address, the email used to place your order, and order number. We'll look into the matter and help locate your order as quickly as possible!