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There is a mistake on my shipping address

If you notice a mistake on your shipping address please notify us right away. There is a very tight window to make an address change as explained here. Please contact us and include "Change address" in the title to ensure your request is expedited.

If an order shipped with a minor address error, like a typo or failure to include an apartment number, often it will be automatically fixed by the carrier.

If the order is undeliverable because of an address error, we will try out best to get your order re-delivered. Please make sure to review all your shipping information prior to completing your order. While we will do everything we can to get an order re-delivered, there will be circumstances where there is nothing we can do unfortunately.


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